Are your customers happy?

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get real-time, actionable customer
feedback using the NPS® framework.

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Your customers are people, not numbers

AskNicely is the world’s only live NPS® system, so your business can respond to customer feedback in real time. Direct customer feedback automatically to the right department (via email, Slack, and more).

Measure Customer Happiness

Gain Insights to Improve Customer Service

Increase Retention & Referrals

Measure customer happiness on all of your systems

Traditional Net Promoter Score providers give you infrequent surveys of your customers. Because AskNicely connects to all your systems (from CRM to HelpDesk) you can set up regular surveys. You can even send targeted surveys to individual customers after specific trigger events.

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Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Collect real time customer feedback based on the Net Promoter Score® framework.

Get up and running, today!

The simple way to measure NPS®

AskNicely uses dozens of innovations to achieve the industry’s highest NPS® survey response rate.

Average Response Rate: +53%

One Touch Surveys

Create beautiful surveys with the touch of a button. Ready for any device.

Save yourself from surveys being worn out with our reporting tools.

Survey Fatigue Protection

Build out triggers and circumstances to automate your survey delivery.

Triggered Delivery

See if your customers are happy

Real time customer feedback based on the Net Promoter Score® framework

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We just started using AskNicely and we’re already learning more about our business and where we can improve the product. It’s great.””

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Ryan Baker, CEO & Director

AskNicely is beautiful, easy to set up, monitor, and integrates with the programs we use, and they are very helpful – you really couldn't ask for more.”

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