Introducing: The NEW Book of NPS
The all-new simple, straight-talking guide to evolving your business by collecting and acting on customer feedback with Net Promoter Score®
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Ready to turn real-time customer feedback into huge business impact?
Get The NEW Book of NPS to find out how.
Download the eBook
NPS is trending towards a new reality — one that lets you listen and engage with your customers in a way that transforms how you make critical business decisions.
NPS has the power to change how you sell, market and develop your product. As a result, you get to do great things like boost customer retention, dramatically reduce churn and see big revenue growth.
The Next NPS Evolution is Here
1,000,000+ NPS surveys a week for the world’s biggest brands (and some of the newest).
“A brand is not what you say it is. It’s what they say it is.”
- Marty Neumeier, The Brand Gap
In This eBook, you'll learn:
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A brief history of Net Promoter Score®
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The basics of NPS
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The difference between good and bad surveys
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NPS best practices
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The business impact of mobile NPS
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How NPS affects your industry
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And more
NPS Made Simple
