Sync real-time customer feedback into Salesforce for better retention, referrals, reviews.

Software to measure and improve the customer experience, every day.

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Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

See if your customers are happy

Real time customer feedback based on the Net Promoter Score® framework

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Focus your entire team on Net Promoter Score  by plugging real-time customer feedback right into the tools you use every day. 

Connect NPS to your favorite tools. 

Automatically store data against contacts. Run your NPS® program without ever having to leave Salesforce.

Trigger NPS surveys at different customer touchpoints. View and Segment by NPS
data in Intercom.

Automatically notify the whole company when you get feedback. Instant visibility turns scores into positive action.

Configure lists to auto send NPS® surveys. Score, filter and trigger campaigns within HubSpot from NPS data.

Trigger NPS surveys at key points in your customer lifecycle and identify strengths and weaknesses in your support teams.

Trigger NPS surveys to your customer after they place an order and add a wait period to allow for delivery.

Import users from
your subscriber lists into
the AskNicely system
and automatically sync
new contacts as
they’re added.

Access a range of pre-built ‘Zaps’ or create your own integrations from Zapier’s 750 different apps.

1,000,000+ NPS surveys a week for the world’s biggest brands (and some of the newest).

AskNicely provides our agency with insight on our clients that is crucial and informs our decisions.

We just started using AskNicely and we’re already learning more about our business and where we can improve the product. It’s great.

The onboarding process has been seamless and the integration with Intercom is a stand out feature.

Geralda Ymeraj
Zinc Insurance

Ryan Baker

Brandon Chase


Join us for our demo walkthrough at
 BOOTH #1843

Automatically trigger NPS surveys.

Link responses to contact records.

Respond to feedback individually or automatically at scale.

Intelligent analysis within native Salesforce reports and dashboards

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